If you offer you a wide range of discounts, it’s better to set how they will combine between each other. You can choose how to combine multiple offers from the following ways:
- Stack discounts
Kladana checks all favorable discounts and applies one of the best discounts of each type. Customers love when discounts are stacked because they maximize savings but be accurate with them to avoid over-discounting.
- Prioritize discounts
Kladana checks all favorable discounts and applies only one of them with the higher priority, the lower ones are ignored. The priority order is set by default and cannot be changed.
By default, multiple discounts are stacked.
- Click on the user icon and select Settings → Discounts.
- Click
. - Select how to combine discounts:
- Discounts. Combines one the most favorable discounts of each type.
- Foreground. Chooses the most favorable discount in the priority order.
- Click Save.
How prioritization works
Discounts have the following priority order:
- Special pricing
- Personal discount
- Cumulative discount
For example, two discounts can be applied to a customer purchase: 10% off product-specific discount and 15% off customer-specific discount. The final discount will be 10% because a product-specific discount has a priority.
If there is no product-specific discount at all, the customer-specific discount applies. If there is neither product-specific discount, nor customer-specific discount, then, Cumulative discount is applied.