1. Kladana
  2. How Kladana Works
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Notifications And Chats

Notifications

Notifications help you keep informed of processes and events important for your business. You can set up notifications for the following events in Kladana:

  • New customer orders were created or their shipments were delayed
  • Customers didn’t pay their invoices on time
  • Product quantity in the inventory has reached its minimum stock
  • Cashiers have opened and closed POS Shifts
  • Any events related to work tasks (e.g. a new task was assigned to you; the task you involved in has been updated; work on the task was finished)
  • Import and export tasks were finished

If notifications have been set up, they are displayed in the Notification Feed. You can view them by clicking on the mceclip0.png icon.

Each team member can set up notifications up to his or her needs. If the team member has an administrator access rights, he can set up notifications for other team members in their cards.

Chats

All transaction events are displayed in the Chats tab. Here you can edit and delete events, tag your colleagues, and reply to their messages — just like in the event feed. Your colleagues will see your notes in their own Chats.

You can unsubscribe from any chat or subscribe to it again at any time. To open Chats, click the icon Screenshot 2025-10-31 at 09.29.23 copy.png in the upper-right corner of the screen. Screenshot 2026-10-30 at 17.08.38.png

Notification Settings

You can configure notifications both in your profile settings and in the notification feed.

To configure notifications in the profile settings:

  1. In the Kladana workspace, click on the user icon and select My Profile.
  2. In the Notification section, turn on tumblers of the notifications types you want to receive.
  3. For each notification type, select methods of receiving notifications:
    • Default. Notifications are displayed in the Notification Center of Kladana and also delivered as Web Pushes. This method is enabled automatically for turned on notifications.
    • Mobile Push. Notifications are popped up on your iOS device with the Kladana app installed on it.
    • Email. Notifications are sent to your email specified in the profile.
  4. Click Save. Notifications start arriving 5–10 minutes after the update.
    Screenshot 2024-01-18 at 17.17.36.png

To configure notifications in the notification feed:

  1. Click Screenshot 2024-10-25 at 12.21.39.png to navigate to the notification feed.
  2. In the window that opens, click Settings — this will open the notification configuration window. Screenshot 2026-10-30 at 17.11.36.png
  3. Select which notifications you want to receive and the preferred delivery method.
    notification settings.png
  4. Click Save. Notifications start arriving 5–10 minutes after the update.

You can turn off notifications for a specific transaction type in Notification Settings or unsubscribe from notifications for an individual transaction.

  1. In the Kladana workspace, click the mceclip0.png icon.
  2. In the notification feed, select the transaction you want to stop receiving notifications for. Click the unsubscribe icon in the top-right corner. You will no longer receive notifications for this transaction.